The Official 2023 Salon Industry Client Retention Report

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To help you improve client retention and build a more resilient salon business, we analyzed 11 million appointments across 30,000 stylists and service providers. This free guide will show you what makes top salons stand out from the pack – and how you can do the same.

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In this free guide, you’ll discover:

• Secrets top salons use to drive world-class retention

• How to prioritize client lifetime value vs initial ticket size

• Tips to drive more upsells, add-ons, and recurring revenue